Communication within the Dental Team: How Would you Manage this Situation?
One of CDA Oasis priority topics for 2015 is communication and its role in the success of the dental practice. We are pleased to present a series of made-up scenarios related to various aspects of communication in the dental office. Below is the first in the series.
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I have been in this situation many times as a practice manager.
The best solution is to engage the dental team one on one prior to beginning the role as manager and perform a S w o t with them side by side as partners. Writing down the offices strengths , weaknesses, opportunities and threats as a team will allow for input from the team prior to making changes and allows them to engage in the changes along with you. This is a softer gentler approach and will result in an easier transition.